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Network and Remote Access
WiFi Troubleshooting
Having trouble connecting to the school WiFi? This guide covers the most common issues and fixes. Connecting to WiFi Windows Click the WiFi icon in the taskbar (bottom-right corner) Select your school's WiFi network Click Connect Enter your credentials if prom...
How to Connect to the FVSD VPN (FortiClient)
The FVSD VPN allows you to securely access school division resources when you're working remotely. This guide walks you through installing and connecting with FortiClient. Who Needs the VPN? You only need the VPN if you're accessing FVSD network resources from...
Software and Applications
Software: What's Available and How to Request It
This guide explains how software is managed on FVSD devices and how to request new applications. How Software Works at FVSD FVSD computers are managed centrally by IT. This means: You cannot install software yourself — your computer does not have admin/install...
PowerSchool Basics
PowerSchool is the student information system used by FVSD for managing student records, attendance, grades, and reporting. Accessing PowerSchool Go to your school's PowerSchool URL (ask your school office or IT if you don't have it) Sign in with your PowerSch...
Security
How to Identify and Report Phishing Emails
Phishing emails are one of the biggest security threats to schools. This guide helps you recognize and report them. FVSD uses KnowBe4 for security awareness training and the Phish Alert Button in Outlook for reporting suspicious emails. If you haven't complete...
FVSD Acceptable Use Policy — Quick Reference
This is a summary of key points from FVSD's Acceptable Use Policy for technology. All staff are expected to follow these guidelines when using FVSD devices, accounts, and network resources. Key Points FVSD Devices and Accounts Are for Work Use FVSD computers, ...
Access and Permissions
How to Request Access to Shared Mailboxes, SharePoint Sites, and Distribution Lists
Need access to a shared resource? Here's how to request it — and what's already set up for you automatically. What's Already Set Up Automatically Many group memberships at FVSD are assigned automatically based on your school and role. For example, if you're a ...
Staff Offboarding: What Happens When Someone Leaves
This guide is for principals, office staff, and supervisors who need to understand what happens to IT accounts when a staff member leaves FVSD. How Offboarding Works When a staff member leaves the division, their IT access is disabled based on their status in ...